911inform LDS for Avaya DevConnect

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Today’s evolving enterprise environments are easily enabled with communications that can now take place from almost anywhere and on any device. Enterprise users working from home and office will likely cross the invisible boundaries of 9-1-1 call centers without being aware. 911inform Location Discovery Solution easily allows users to update their physical location without having to do more than tap their smartphone screen or a few clicks from your laptop.

As working from home becomes more popular, user mobility is of utmost importance. In addition, a user with a desk phone at the office may also work remotely via laptop and softphone. The user is now active in two separate locations, where both are tethered to the same phone number and extension. Thus, the user’s location information has not updated, so a 9-1-1 call would be routed to the PSAP that covers their work location, delaying response times.

Avaya DevConnect Technology Partner

911inform is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market, and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Technology Partner, 911inform can submit products to Avaya for compliance testing, where a team of DevConnect engineers develops a comprehensive test plan for each application to verify its Avaya compatibility. This enables customers to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—helping speed deployment of new applications and reduce both network complexity and implementation costs.

avaya devconnect technology partner
avaya devconnect tested

911inform is the only notification and security management platform that bridges the gap between first responders and your organization. Winner of the 2020 Frost & Sullivan New Product Innovation Award in Enterprise Safety Solutions.