Frequently Asked Questions

Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about 911inform. If you have a question that can’t be answered below, ask our experts using the form on the Contact Us page. A member of our team will be in touch within a 24 hour period.

Q: How much is 911inform?

911inform is completely customizable to fit the needs of each individual client. The costs will vary depending on the 911inform services selected. You can start with as little or as much as you want.

Q: Do I need to have anything prior to getting 911inform?

NO! 911inform connects to your existing technology infrastructure. There is no heavy uplift of current technology or the need to reinvest in your current technology.

Q: How can I demo 911inform?

You have three options to choose from:
      1. Call us at 1-833-333-1911
      2. Send an email to
      3. Fill out the form on our Request a Demo page

Q: How do I know 911inform is the right product for me?

911inform is the only product that provides a single pane of glass for situational awareness connected to your existing technology. With every deployment of 911inform being completely customized to the clients’ needs, it’s the right product for you. No need to pay for services or features you don’t need or want.

Q: Do I need an app for 911inform?

NO! 911inform is uniquely designed to work seamlessly without requiring an app on personnel devices. It is truly BYOD friendly and convenient. Any IOT device can also be added and monitored with 911inform.

Q: Does 911inform require time-consuming and extensive upkeep?

NO! Our system is designed to mirror, operate and monitor your SOP for safety. 911inform will constantly monitor all endpoints and user interactions to ensure the safety plan is followed and all technology is readily available for public safety.

Q: Can I get custom features added to my 911inform?

YES! On average we add one custom feature request per month. The best part is we do not charge for adding custom features for our clients!

Q: How impactful has 911inform been for its users?

We performed a test and case study of two different school districts with a total of 9 school buildings in each. One district with 911inform and one without. To lockdown the school district without 911inform, it took a total of over 19 minutes and involved over 11 personnel. To lockdown the school district with 911inform, the police dispatcher was able to lock down all the schools in under 50 seconds. That is 95% faster! To read more about it click here.

Q: What is the most differentiating factor of 911inform compared to other emergency services?

911inform is the only all-encompassing situational awareness system that empowers first responders with a single pane of glass of all technology and information within a building or campus. 911inform pinpoints the location of an emergency while simultaneously notifying local authorities and on-site personnel. Instant access to detailed maps and floor plans of the affected area. Instantly control the building security, cameras, telephones, doors, lights, and other systems.