Security Practices

911inform internal services are compliant with the NIST CSF and CIS v8 cybersecurity frameworks and 911inform has obtained ISO 27001 and SOC 2 certifications for our product. We continue to ensure cybersecurity is at the forefront of our design and several administrative and technical solutions that have been implemented include but are not limited to:

• Secure Development Policies for all internal developers along with a QA review of all code
• End-to-end encryption of 911inform data as well as encryption of all data at rest
• Use of next-generation antivirus (NGAV) on all 911inform endpoints along with a developed security policy and incident response policy

Reports for both SOC 2 Type 2 and ISO 27001 certifications are available upon request for potential clients or interested parties.

911inform is also pursuing FedRAMP Ready – Moderate to demonstrate our commitment to ensuring cybersecurity while offering a robust unified emergency communications solution to the federal government.

911inform meets and exceeds in implementation of NIST 800-53 Rev 5 controls in protecting internal data, as well as any CJI data that may be transmitted or sent through its platform. All data is encrypted at rest and in transit and safeguards are in place to ensure the highest level of security to maintain compliance with state and federal level CJIS requirements. Additionally, potential customer can review independent audit reports of implemented controls so they can validate controls have been implemented. These reports are available for the SOC 2 and ISO 270001 frameworks.

911inform continues to be committed to the security of its clients in an ever-evolving cybersecurity landscape and continues to adopt new methods to ensure that 911inform, as well as customer data both, remain protected.