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News & Media
Improving Hospital Staff and Patient Safety by Investing in Public Safety
Providing accurate information to both first responders and on-site personnel is essential during a hospital emergency, and there are technologies that can help.
Union City school goes high-tech to protect students
Step into the hallways of Union City, NJ schools, where the future of safety unfolds. In this eye-opening test, captured by PIX11 News, witness the power of our award-winning system already operational in schools across the tri-state area.
911inform a ‘Game Changer’ for Situational Awareness
With the press of a button, 911inform can lock down a school or other establishment, send a message to local police that includes maps of the subject buildings and live video feed to MDTs, and open up a chat for users.
Blog
Where to Send 911 and Who to Notify
In technology, seemingly simple questions can often be the most difficult to answer. If you were to ask most people on the street, “911” would likely answer both of these questions. HOWEVER, the answer may be different to an enterprise IT Manager deploying an MLTS 911 solution.
Guest Op-Ed...HELP 9-1-1
It’s been twenty years since a concerted effort was launched, to have 9-1-1 dispatchers, the very first public safety personnel to be called when an emergency occurs…..and who then acquire critical information regarding the location, and provide life safety direction and/or pre-arrival lifesaving medical instructions, to those reporting the emergency.
Moving to NG911 for a Safer Tomorrow
In today’s digital age, communication is key, especially when it comes to emergency services. As such, upgrading to Next Generation 911 (NG911) services is crucial for all enterprises. However, some legacy providers may hesitate to make the switch, citing a range of excuses to avoid the cost and effort involved. Let’s explore some of the most common arguments against upgrading to NG911 and our expert’s responses to dispel the fear, uncertainty, and doubt these legacy providers create.
Off the Cuff: Confessions of an ENP
Off the Cuff: Mayra Mathis, ENP
Mayra has been a seasoned 911 professional for 2 decades, of which she spent the last 4 years as the Assistant Communications Manager for the Austin Police Department. In 2019 she received her CMCP, and was introduced to the ENP program. Wanting to be part of the solution and understanding things at a deep level sparked her interest, and she embarked on her ENP journey by studying hard and taking the online study group sessions offered. Mayra is now expanding her newfound passion to others in her center, encouraging them to join her as a part of her new ENP family.
Off the Cuff: Troy Cayton, ENP
Meet Baytown's Public Safety Department's Assistant Communications Manager. Troy was a Fire Fighter who got injured, forcing him to take an inside job, where he fell into 911 and has been working for Baytown since January last year as interim Asst. Manager, and full-time for nearly a year as of this June 2023. Listen to how he managed the resources available to him and got though the ENP exam successfully.
Off the Cuff: Sarah Austin, ENP
Sarah has been at Hamilton County for 15 years and a supervisor for about a third of that time. She balances her home life with a husband in the same position and 2 young daughters. She went for her ENP after finishing her degree in Trauma therapy. Like many, she doubled up on her study group attendance and credits them both to be the key that taught her what she needed to exhibit her knowledge of 911 and public safety with a passing score she is proud of. Another inspirational 911 leader that will go a long way to help train our future leaders in 911.
NG911 FutureMakers Series
NG911 FutureMakers™ Episode 13: Prof. Carol Davids
On our last episode of NG911 FutureMakers™ Fletch speaks with Prof. Carol Davids on the evolution of real-time communications throughout the industry.
NG911 FutureMakers™ Episode 12: Christopher Carver, ENP
Watch our VP of Public Safety Mark (Fletch) Fletcher, ENP talk to Christopher Carver, ENP - Chris understand the mission, he understands managing the mission and the people who can make the difference.
NG911 FutureMakers™ Episode 11: Darrin Reilly
Watch our VP of Public Safety Mark (Fletch) Fletcher, ENP talk to Darrin Reilly - President & CEO of Mission Critical Partners, LLC. Next Generation 911 networks are made up of many different components. Most of these are new to the public safety professional. Mission Critical Partners CEO Darrin Reilly, provides some insight into his company’s role in this critical segment.